How does pick-up work?

You can use this map to search for your pick up location.

The Blue points are the Bus Stops where we can stop.

The Green points are the Hotels and Guesthouses where we can pick you up at the main entrance.

The red points are the Hotels and Guesthouses where we cannot pick you up. If you are staying in one of these places, click on it and it will tell you the closest pick up location.

If your hotel is not listed below you can also use the map to search for your closest pick up location (green and blue points).

Pick ups at hotels and Bus Stops start half an hour before the beginning of the tour. You can see at what time your tour starts in your voucher. We try our very best to pick up at the downtown bus stops first to limit the time you must wait outside. This is Iceland, after all.

Our driver-guide always stops and gets out of the car to find you. They will not leave the pick-up point unless his search for you is unsuccessful. We kindly ask you to stay alert and look out for our vehicles as a courtesy to your fellow travellers and to maximize the time you all have for your tour.

The tour bus stops were created by the city of Reykjavik back in 2017 to limit the traffic of buses and larger vehicles in the narrow streets in the older parts of Reykjavik. All tour companies that operate in or from Reykjavik use these bus stops. You will get information about your bus stop when choosing your pick-up location (hotel) during booking on EastWest.is and in your booking confirmation. If you book through online travel portals (Get Your Guide, Viator, Expedia…) we are not always able to display information about your bus stop. If you are unsure about your exact pickup location please try entering your pickup address on busstop.is, contact your hotel reception or ask us directly.

We do offer pickup from any location in Reykjavik so if you’re hotel is not located close to a bus stop we will for sure pick you up at your hotel. Again, you can contact your hotel reception to make sure. Please note that we don´t offer direct pick-up from private accommodations.

We look forward to seeing you on tour!

#startexploring