What do I need to bring with me for a tour?
We recommend you dress according to weather. You can find the weather forecast for Iceland here. A hat and gloves are always a good idea for all tours, along with comfortable shoes. Don't forget your camera!
How many people will be with me on the tour?
The group size on our tours never exceeds 16 people and is often quite less. The exception is our Northern Lights by Super Jeep tour; it's an even more exclusive ride with a maximum of 6 people+driver.
Do you have free WiFi in your vehicles?
Yes, you can brag to your friends in real time on Instagram with the free WiFi included in all vehicles. It's as simple as this: Once you get on board, find the network EASTWEST, use the password 'eastwest' and you are all set :)
Is East West a licensed tour company?
East West is a fully licensed tour company under the Icelandic Tourist Board. We abide by all rules and regulations in the tourism and travel industry in Iceland.
How cold is Iceland really?
Iceland is not that cold, really. We have less temperature fluctuation between summer and winter than most countries. This means not-that-warm summers and not-that-cold winters. Temperature rarely goes below - 10°C (14°F) in winter or above 20°C (68°F) in summer. In Reykjavik we have snow for only a couple of months every winter. The highlands however are another story :)
How is your cancellation policy?
You can read all about it here. In short, tours purchased on eastwest.is are refunded by 50% if we receive a cancellation from you 24 hours prior to departure. A refund is not available If you cancel less than 4 hrs before a tour.
Are kids welcome on tours?
Yes, we welcome kids on tours. Everyone 13 years of age or younger gets a 50% discount. If you need a booster or baby seat, contact us and we'll help.